Legal

Privacy Policy

Last updated: January 2025

Introduction

Cavalier Ventures LLC, operating as VoxResume ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered resume generation service.

Information We Collect

We collect the following types of information to provide our resume generation service:

  • Voice Recordings: Audio from your voice interview session, used to extract career information for your resume.
  • Text Input: Any text you provide, including pasted resume content, project descriptions, or additional details.
  • Uploaded Documents: Existing resumes or documents you upload for enhancement.
  • Payment Information: Transaction data processed securely through our payment provider (Paddle). We do not store your credit card details.
  • Usage Data: Technical information such as browser type, device information, and interaction patterns to improve our service.

How We Use Your Information

Your information is used for the following purposes:

  • Processing your voice interview and generating your personalized resume
  • Providing resume editing and refinement services
  • Processing payments and sending transaction confirmations
  • Responding to customer support inquiries
  • Improving our AI models and service quality (using anonymized data only)

Third-Party Services

We use trusted third-party services to provide our service:

  • Retell AI: Powers our voice interview technology
  • AI Language Models: Process your information to generate resume content (via OpenRouter)
  • Paddle: Handles payment processing securely
  • Railway: Hosts our application infrastructure

These providers are bound by their own privacy policies and data protection agreements.

Data Retention

Voice recordings are processed in real-time and are not permanently stored on our servers. Generated resume data is retained for 30 days to allow for edits and re-downloads, after which it is automatically deleted. Payment records are retained as required by law for accounting and tax purposes.

Data Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for data in transit, secure cloud infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data

To exercise these rights, please contact us at support@voxresume.com.

Cookies

We use essential cookies to ensure our website functions properly. We do not use tracking cookies for advertising purposes. Our analytics are minimal and focused on service improvement.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Cavalier Ventures LLC
Operating as VoxResume
Email: support@voxresume.com